Terms and Conditions

Payments are non refundable unless the cancellation policy allows for partial refunds. United Travel Ltd. at its sole discretion may or may not issue a refund as stated below;


Cancelations by the customer(s) or a representative thereof:

Cancellations made 55 to 60 days prior to the date of departure will result in the forfeiture of deposit; and, within 45 days prior to date of departure, additional fees will be assessed depending on costs incurred by the tour operator. Cancellations made 30 days prior to the date of departure will result in the forfeiture of the total payment made. Missed sightseeing trips, transfers and/or unused hotel accommodations and meals are not refundable.

CANCELATIONS MADE BY United Travel Ltd.:  United Travel Ltd. will refund 90% (less the deposit) of the total payment made if cancelations are made due to force majeure such us war or a pandemic.   The deposit can be used for future tours.  

NOT INCLUDED IN THE TOUR PRICE: Expenses of a personal nature, passport and visa fees. Passports must be valid for six months after the last day of your tour.  It is the customer’s responsibility to check if a visa is required to travel to Israel, Jordan and Egypt.  United Travel, Ltd. may be able to assist in obtaining visas should it be required by writing a letter to the relevant Embassy and/or Consulate.  

Tips to hotels, guides, drivers and restaurants are not included.

INSURANCE: While every effort is made to ensure that baggage is properly handled, United Travel Ltd. or its Representative/Agent is not responsible for damage, loss or theft. Baggage, trip cancellation and health insurance are inexpensive and mandatory.

ITINERARY VARIATIONS: United Travel Ltd. is constantly striving to improve each itinerary. lf improvements can be made, or conditions beyond our control deem changes necessary, we reserve the right to vary itineraries and make substitutes in consultation with each tour leader.

RESPONSIBILITY OF TOUR OPERATOR: UNITED TRAVEL,LTD., JERUSALEM, (ITS REPRESENTATIVE/AGENT) gives notice that all tickets and coupons are issued by them, and all arrangements for transportation, conveyance or hotel accommodation are made by them as AGENTS upon the express condition that they shall not be liable for any injury, damage, loss, accident, delay or irregularity which may be occasioned either by reason of defect in any vehicle or through the acts of default of any company or person engaged in conveying the passenger, or in carrying out the arrangements of the tour, or otherwise in connection herewith, or of any hotel proprietor or servant. Such conveying, etc. is subject to the laws of the country where the conveyance, etc. is provided. The aforesaid company can accept no responsibility for losses or additional expenses due to delay or changes in plane or other services, sickness, weather, strikes, war, quarantine or other causes. All losses or other expenses will be borne by the passengers. The right is reserved to refuse to accept or retain any one as a member of any tour at any time, or to cancel or alter any tour if circumstances require. Any and/or all transportation companies herein mentioned shall have or incur no responsibility or liability to any traveler aside from their liabilities as common carriers. The airlines concerned are not to be held responsible for any act, omission, or event when passengers are not on board its aircraft. The usual passage contract used by the carrier when issued, shall constitute the sole contract between the airline and the passengers. 

Contact Information:

United Travel, Ltd.

Hizma Road – Alley 7, Building 1 Apt 1

P. O. Box 44434
Jerusalem, 9144302
Tel.: +972-2-583-3614
Fax:  +972-2-583-6190
Mobile: +972-54-761-3668, +972-54-7862882
Email:  info@unitedtravelltd.com